This afternoon I've added a new heading:
Weird dangers & quirks:
- OUTLOOK/EXCHANGE: DO NOT use the “Change password” option inside Outlook. If I do, the system will either refuse to make the change (message: password illegal, or some such) or lock me out.
- OUTLOOK/EXCHANGE: DO NOT use the “Change Password” option in http://xxxxx.edu/xxxxxpass . If I do, the system will lock me out. Ignore on-screen directions. ("You can change your existing password by confirming its current value.")
- OUTLOOK/EXCHANGE: If I want to change your password for Outlook/Exchange, I have to use "Reset password." Ignore on-screen directions. ("If you have forgotten your password, you can reset it and unlock your account if needed.")
- OUTLOOK/EXCHANGE: When I sign into Outlook, I must use mycollege-backslash in front of my user name: mycollege\myusername
- OUTLOOK/EXCHANGE: When I change my password for Outlook, the phrase “Account Name” actually means “user name.”
- OUTLOOK/EXCHANGE: DO NOT use the mycollege\ prefix when entering my user name under “Account Name.” Just use my user name as I do for the Mycollege Connect system.*
- LOGGING ON TO CAMPUS COMPUTER: When I log onto an on-campus computer, use the “Student” domain.
- LOGGING ON TO OFFICE COMPUTERS: For computers inside mycollege offices, as opposed to mycollege classrooms and the mycollege libraries, everything is different.
"Why would you have a button that says "Change Password" if you can't use it to change your password?"
"If you're going to have a button that says "Change Password" that can't be used to "Change Password," why don't you tell us?"
It's been 2 years now, and I've only just discovered that "Change Password" means at least three different things depending upon which "Change Password" button I hit on which one site:
- "Change password"
- "Enter a new password and receive a "password illegal" message"
- "Lock yourself out of the system"